Retail stores work to find “solutions” for customers

North Charleston, S.C., (Jan. 27, 2012) -  AT&T today announced the appointment of a new manager at its 3032 W. Montague Avenue location.

James Lanier has more than four years of communications and sales experience and will develop and lead a team of about 10 professional retail consultants. He is responsible for creating an extraordinary customer experience and sharing AT&T’s wireless and wireline products and services.

“AT&T has an amazing lineup of devices and plans to keep our valued customers connected, entertained, informed and organized at home and on the go,” Lanier said. “There’s never been a more exciting time to be at AT&T, and I really enjoy working with North Charleston customers to meet their personal and professional needs.”

Laurent Therivel, AT&T’s vice president and general manager of Mobility and Consumer Markets in the Carolinas, manages company owned retail stores across North Carolina and South Carolina.

“Our goal is for every customer who walks into one of our stores to walk out so impressed with our customer service they’re willing to recommend us to their friends, co-workers and loved ones,” he said. “We’re not just selling great products and services. AT&T retail managers like James Lanier are working to understand our customers’ needs and finding a solution that helps them accomplish their goals.”

Lanier and his team are on hand to demonstrate AT&T’s cutting edge lineup of wireless devies, including *4G smartphones like Motorola ATRIX™ II and Samsung Galaxy S™ II, as well as GPS tracking units like Garmin’s GTU™ 10 and Jawbone’s Jambox™ Bluetooth speaker.

The W. Montague Avenue location also can assist customers with information about AT&T’s wireless and wireline networks. Between 2008 and 2010, AT&T invested more than $675 million in its wireless and and wireline networks in South Carolina. In the first half of 2011, it invested more than $125 million in the networks.

For more information about AT&T’s coverage in North Charleston or anywhere in the United States, consumers can visit the AT&T Coverage Viewer. Using the online tool, AT&T customers can measure coverage quality of coverage from a street address, intersection, ZIP code or even a landmark.

For updates on the AT&T wireless network, please visit the AT&T network news page. 

Find More Information Online:      

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

*4G speeds delivered by HSPA+ with enhanced backhaul.  Not available everywhere. Deployment ongoing.  Compatible device and data plan required.  Learn more at att.com/network.

About AT&T

AT&T Inc. (NYSE:T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries.  It also offers advanced TV services under the AT&T U-verse® and AT&T │DIRECTV brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. 

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com.  This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT.

© 2012 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.