Outstanding Service Earns National Award - Call Experts Wins ATSI Award of Excellence

Call Experts of Charleston, SC has been honored with the exclusive 2010 Award of Excellence for the fifth consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Call Experts was presented with the award at ATSI’s 2010 Annual Convention held at the Westin Gaslamp Quarter, San Diego, CA.
 
After six months of intensive testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients - the cornerstones of the Call Management Industry.  If a company scored 80% or better in ALL categories, they are presented with the coveted Award of Excellence
 
"The training the agents of ATSI members receive in preparation for professionally handling these test phone calls is the best assurance that an Award of Excellence Winner is a high quality provider of telephone answering services!" says ATSI President Larry Goldenberg.
 
Now a five-time winner, Call Experts earned the Gold Award for five consecutive years. ATSI extends its congratulations to the staff of Call Experts on their proven quality service to their customers.
 
About ATSI
The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services.  ATSI now encompasses companies across the United States offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.
 
 
 About Call Experts
Call Experts, locally owned and operated, has been serving the telephone call and messaging needs of South Carolina communities and beyond for over 27 years. Call Experts offers 24/7 live call center, contact center, and answering services. To learn more about Call Experts, please visit www.CallExperts.com, call 800-374-0911, or email info@callexperts.com

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